Purchase and shipping conditions:


Purchases made on this website will be understood as made at the registered office of our company:

C / San José 52 cp 30300 Cartagena Murcia.

Purchases made through this website are subject to the payment of Value Added Tax (VAT), as established in current regulations.

Prices, invoice and additional expenses


All prices indicated on our website appear in Euros, include VAT, and are valid product prices, except for typing errors. We reserve the right to change prices on the web without prior notice.

Shipping costs, if any, are added when placing the order.

In all cases, an invoice will be sent to the customer once payment is confirmed. Any other order confirmation (received by email or printed from the web) will have legal validity as proof of purchase, not as an invoice.

Shipping and handling


Shipments are made to Europe, EEUU, mainland Spain and the Balearic Islands. No shipments are made to Ceuta, Melilla and the Canary Islands.

We are not res

The shipment will be made through courier within 24/48 working hours from the confirmation of payment of the order, although it could vary depending on the volume of work and holiday periods.

Shipments within the peninsular territory: if the purchase is less than 60 euros, the handling and transport charge will be borne by the customer and will be added at the end of the order. The price of shipping and handling will be 7.50 euros. For purchases of more than 60 euros, shipping and handling will be free.
Shipments to the Balearic Islands: the handling and transport charge will be borne by the customer and will be added at the end of the order. The price of shipping and handling will be 13.99 euros.

Wordwide shipping: The shipping and handlig cost will be showed and added at the end of the order.
 
In the event of a stock break, the customer will be informed at the time of receipt of the order, and will be informed of the new delivery date, which will be approximately 15 days.

We are not responsible for the legality of the importation and consumption of alcoholic beverages in your country.
We are not responsible if there are import taxes on alcoholic beverages in your country.
Therefore, we recommend that you consult your country's legislation on alcoholic beverages before making any purchase.

Right of withdrawal


If the customer finds a problem with your product during the next 24 hours after receiving the purchase, you can contact the company to assess the case individually.

For all other cases, you have the right to withdraw from this contract within a period of 14 days without the need for justification, although any product that shows signs of improper handling has been rejected.

The withdrawal period will expire after 14 days of the day that you or a third party indicated by you, other than the carrier, acquires the material possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email) to one of the following addresses:

C / San José 52 cp 30300 Cartagena Murcia.

hola@robleymalta.com

653 97 68 92

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of the right of withdrawal be sent before the withdrawal period expires.

 

Consequences of withdrawal


In case of withdrawal on your part, we will refund the payments received from you, except for delivery costs, without undue delay and, in any case, no later than 14 days from the date on which we are informed of your decision to withdraw from this contract.

Except in the cash on delivery, we will proceed to make said refund using the same payment method used by you for the initial transaction, unless you expressly provide otherwise. For orders paid for cash on delivery, we will refund the amount through transfer. In any case, you will not incur any expenses as a result of the reimbursement.

We may withhold the reimbursement until we have received the goods, or until you have submitted proof of the return of the goods, depending on which condition is met first.

You must return or deliver the goods in the original packaging and with all its labels to the address of the company, without undue delay and, in any case, no later than within 14 days from the date you notify us Your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the goods before the deadline of 14 days has elapsed.

Only in case the item is defective, we will bear the costs of returning the goods. In all other cases, you must bear the direct cost of returning the goods.

It is estimated that this cost is € 7.5 for shipments from the iberic peninsula, and € 13.99 for the Balearic Islands. In any cases, this amount will be reported first.

You will only be responsible for the decrease in value of the assets resulting from a manipulation other than that necessary to establish the nature, characteristics and function.


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